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Here Comes the Bus - Student ID Information

To find your students ID number, you can look at the top of your students schedule:

Schedule Example

 

Dear Parent(s) and Guardian(s),

The Public Schools of Northborough and Southborough is partnering with North Reading Transportation (NRT) to implement a bus location application called, “Here Comes the Bus.” https://herecomesthebus.com/ 

This application will let a parent identify the real-time location of this/her child’s bus. To begin using the application, you need to set up an account using the following directions below.

The District is eager to see how it performs and how reliable it will be for our community. If you have any questions, comments, or concerns, please feel free to contact us.

Respectfully,

Keith Lavoie, Director of Operations, klavoie@nsboro.k12.ma.us Jean Pinto, Transportation Coordinator, jpinto@nsboro.k12.ma.us

 

Program FAQs

How does "Here Comes the Bus" work?

"Here Comes the Bus" uses a global positioning system (GPS) technology to locate and track your child’s school bus. It is powered by software from Synovia Solutions, who are experts at tracking data, which they’ve been providing to fleet managers across North America for over 15 years.

How much does it cost?

"Here Comes the Bus" is available at no cost to all families. It's free!

How do I sign up?

  1. Download the Here Comes The Bus app. on Google Play or the Apple App Store or visit www.herecomesthebus.com.

  2. Click the "Sign Up" button

  3. Enter school code: 29468

  4. Click "Next" followed by "Confirm"

  5. Complete the "User Profile" box

  6. Under "My Students," click "Add." Enter your child's last name and student ID number.  

  7. If you need your child’s student ID number, you should email the school office staff or Jean Pinto. 

  8. Once you confirm your information, you're ready to go!

Do I need separate accounts for each of my children? Or separate accounts if we all want to be notified separately?

You and your children can access all the information about the buses you need using just one "Here Comes the Bus" account.

Is the information private and secure?

"Here Comes the Bus" uses HTTPS, just like a bank or online store, meaning that all communications between your web browser and the site is encrypted and secure. (That’s what the S in “HTTPS” stands for – secure.)

I saw a Student Ridership feature on the app. Do we use this?

At this time, the Public Schools of Northborough and Southborough has not decided to offer this option.

Can I view the website in a language other than English?

Yes. The "Here Comes the Bus" program creators have made the website available in Spanish and French. If your computer is already set to display one of these languages, the website will automatically use the same language. Otherwise, you can change the language by clicking or tapping the current language (such as English) at the top right of the web page.

Troubleshooting 

I forgot my password. Where do I reset it? 

  •  Go to Login.herecomesthebus.com
  • Click on "Forgot Your Password"

  • Enter your email address and the school code: 29468

  • Once you get the email, click on the link to reset your password

  • Use the same new password to log into the app to track your child’s bus

The website/app wants me to enter a school code. What do I enter?

The code for the Public Schools of Northborough and Southborough is 29468.

I registered my account and the site is asking for a student ID.

You should have an ID number assigned to your student by his/her school. If you don't have this already, please contact your school for this information.

I added my child to my account but there is no bus assigned.

If the account sign-up occurs over the weekend, it will not show bus stop information. Stops will only show on days that a stop is assigned (Monday-Friday). Feel free to complete your account sign-up and check your child’s stop information first thing Monday morning. If issues persist, please contact our Transportation Coordinator, Jean Pinto, for assistance - jpinto@nsboro.k12.ma.us

I added my child to my account but the bus stop information is incorrect.

Please direct this issue to the Transportation Coordinator, Jean Pinto - jpinto@nsboro.k12.ma.us

I added my child to my account but the bus is not tracking.

Please direct this issue to the Transportation Coordinator, Jean Pinto - jpinto@nsboro.k12.ma.us

Here Comes the Bus also has how-to videos for using the app on a mobile device and a computer.

How-To Videos

Here Comes the Bus Introduction Flyer - Octobe